Support

One is in private beta. For an invite, a question, or a problem, email support@asktheone.app and include your iPhone model and iOS version.

Common fixes

• “Allow One full Calendar access” — Settings → Privacy & Security → Calendars → One → Full Access.
• Travel time asks for location — allow While Using the App; coordinates stay on your phone.
• Music says a song isn't in your library — playing the full Apple Music catalog needs an Apple Music subscription.
• A shortcut can't be found — the name must match exactly as it appears in the Shortcuts app.

Delete your account

Email support from your account address with the subject “Delete my account”. We confirm within a few days.